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Privacy

Our privacy policy and how we use your data

Privacy Policy

Last updated: August 21, 2025

Table of Contents

  1. Introduction and Scope
  2. Data Controller Information
  3. What Information We Collect
  4. How We Use Your Information
  5. Legal Basis for Processing
  6. Information Sharing and Disclosure
  7. Data Retention and Storage
  8. Security Measures
  9. Your Privacy Rights
  10. Cookies and Tracking Technologies
  11. International Data Transfers
  12. Children's Privacy
  13. California Privacy Rights (CCPA/CPRA)
  14. GDPR Rights (EU Residents)
  15. Policy Updates
  16. Contact Information

1. Introduction and Scope

A1D AI, operated by AIGC Hacker House LLC ("we," "us," or "our"), is committed to protecting your privacy and ensuring transparent data practices. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our AI-powered content generation platform.

This policy applies to all users of our website, applications, APIs, and related services (collectively, the "Service"), regardless of how you access or use them.

Your Privacy Matters: We believe in your right to privacy and have designed our practices to comply with major privacy regulations including GDPR, CCPA/CPRA, and other applicable laws.

2. Data Controller Information

Data Controller:

AIGC Hacker House LLC

1600 Bryant St, #411447

San Francisco, CA 94141

United States

Email:[email protected]

Data Protection Officer:[email protected]

3. What Information We Collect

Information You Provide Directly

Account Information

  • • Name and username
  • • Email address
  • • Profile picture (optional)
  • • Account preferences and settings

Content and Communications

  • • Images and videos you upload
  • • Text prompts and descriptions
  • • Messages and support requests
  • • Feedback and survey responses

Information We Collect Automatically

Technical Information

  • • IP address and location data
  • • Device and browser information
  • • Operating system details
  • • Connection and performance data

Usage Information

  • • Pages visited and time spent
  • • Features used and actions taken
  • • Error logs and crash reports
  • • Search queries and preferences

Payment and Billing Information

When you make purchases, we collect billing information through our payment processor (Stripe). We do not store your complete payment card information on our servers.

Note: Payment processing is handled by Stripe. Please review Stripe's privacy policy for information about how they handle your payment data.

Information from Third Parties

We may receive information about you from:

  • Social media platforms (if you choose to connect accounts)
  • Analytics and advertising services
  • Security and fraud prevention services
  • Public databases and directories (for business verification)

4. How We Use Your Information

Service Provision and Improvement

Core Services

  • • Process AI content generation requests
  • • Maintain your account and preferences
  • • Provide customer support
  • • Process payments and subscriptions

Platform Enhancement

  • • Improve AI model performance
  • • Develop new features and tools
  • • Analyze usage patterns and trends
  • • Optimize user experience

Communication and Marketing

We may use your information to:

  • Send service-related notifications and updates
  • Provide customer support and respond to inquiries
  • Send marketing communications (with your consent)
  • Notify you about new features or important changes

Opt-out: You can unsubscribe from marketing communications at any time using the links in our emails or through your account settings.

Security and Compliance

We process your information to:

  • Detect and prevent fraud, abuse, and security threats
  • Comply with legal obligations and regulatory requirements
  • Enforce our Terms of Service and community guidelines
  • Protect the rights and safety of our users and the public

5. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Contract Performance

Processing necessary to provide our services and fulfill our contractual obligations to you.

  • • Account creation and management
  • • AI content generation
  • • Payment processing
  • • Customer support

Legitimate Interests

Processing for our legitimate business interests, balanced against your rights and freedoms.

  • • Service improvement and analytics
  • • Security and fraud prevention
  • • Marketing to existing customers
  • • Business operations

Consent

Processing based on your explicit consent, which you can withdraw at any time.

  • • Marketing communications
  • • Optional data collection
  • • Cookies and tracking
  • • Social media integration

Legal Compliance

Processing required to comply with legal obligations and regulations.

  • • Tax and accounting records
  • • Law enforcement requests
  • • Regulatory compliance
  • • Content moderation

6. Information Sharing and Disclosure

Service Providers and Partners

We share your information with trusted third-party service providers who help us operate our platform:

Service ProviderPurposeData Shared
StripePayment processingBilling and payment data
Google AnalyticsWebsite analyticsUsage and technical data
CloudflareCDN and securityIP address, request data
SupabaseDatabase and authAccount and usage data

Legal and Safety Disclosures

We may disclose your information when required by law or to protect our rights and the safety of our users:

  • In response to legal process, court orders, or government requests
  • To investigate, prevent, or address fraud, security, or technical issues
  • To protect the rights, property, or safety of our users or the public
  • In connection with a merger, acquisition, or sale of assets

No Sale of Personal Data: We do not sell your personal information to third parties for monetary consideration. We may share data for business purposes as described above, with appropriate safeguards in place.

7. Data Retention and Storage

Retention Periods

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

Active Account Data

  • • Account information: Duration of account
  • • Usage data: 2 years from collection
  • • Content data: Until deletion by user
  • • Support communications: 3 years

After Account Deletion

  • • Most data: Deleted within 30 days
  • • Financial records: 7 years (legal requirement)
  • • Security logs: 1 year
  • • Aggregated analytics: Indefinitely

Data Storage and Location

Your data is primarily stored in secure data centers in the United States. We use industry-standard cloud infrastructure providers with appropriate security certifications and compliance standards.

8. Security Measures

Technical Safeguards

We implement comprehensive security measures to protect your personal information:

Encryption

  • • TLS encryption in transit
  • • AES-256 encryption at rest
  • • Encrypted database storage
  • • Secure key management

Access Controls

  • • Multi-factor authentication
  • • Role-based access control
  • • Regular access reviews
  • • Secure development practices

Monitoring

  • • 24/7 security monitoring
  • • Automated threat detection
  • • Regular security audits
  • • Incident response procedures

Organizational Safeguards

We maintain strict organizational controls to ensure data protection:

  • Employee background checks and security training
  • Data processing agreements with all third-party vendors
  • Regular security awareness training and testing
  • Incident response and breach notification procedures

Reporting Security Issues: If you discover a security vulnerability, please report it to[email protected]. We appreciate responsible disclosure and will respond promptly.

9. Your Privacy Rights

Universal Rights

Regardless of your location, you have the following rights regarding your personal information:

Access and Portability

  • • Request a copy of your personal data
  • • Download your content and information
  • • Receive data in a portable format
  • • Understand how your data is processed

Control and Correction

  • • Update or correct inaccurate information
  • • Delete your account and personal data
  • • Restrict certain data processing
  • • Object to specific uses of your data

How to Exercise Your Rights

To exercise any of these rights, you can:

Account Settings

Access and modify many settings directly in your account dashboard.

Contact Support

Email us at[email protected] for assistance.

Online Form

Use our privacy request form ata1d.ai/privacy-request

Response Time: We will respond to your privacy requests within 30 days (or as required by applicable law). Complex requests may take longer, and we will keep you informed of our progress.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. For detailed information about our cookie practices, please see ourCookie Policy.

Essential Cookies

Required for basic site functionality and cannot be disabled.

  • • Authentication and session management
  • • Security and fraud prevention
  • • Load balancing and performance

Optional Cookies

Used with your consent for analytics and marketing.

  • • Usage analytics and insights
  • • Personalized content and ads
  • • Social media integration

Cookie Management: You can control cookie settings through your browser or our cookie preference center. Note that disabling cookies may affect site functionality.

11. International Data Transfers

Cross-Border Data Processing

As a global service, your personal information may be transferred to and processed in countries other than your own, including the United States where our primary servers are located.

International Safeguards

When transferring data internationally, we implement appropriate safeguards to protect your information:

EU Data Transfers

  • • Standard Contractual Clauses (SCCs)
  • • Adequacy decision compliance
  • • GDPR Article 46 safeguards
  • • Data Processing Agreements

Other Jurisdictions

  • • Contractual data protection clauses
  • • Certification schemes compliance
  • • Local data protection law alignment
  • • Regular adequacy assessments

12. Children's Privacy (COPPA Compliance)

Age Restrictions

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

Teen Users (13-17)

Users between 13 and 17 years old may use our Service with appropriate parental consent and supervision. We recommend parents review this Privacy Policy and discuss online safety with their teens.

Parent/Guardian Notice: If you become aware that your child has provided us with personal information without consent, please contact us at[email protected]. We will take steps to remove such information promptly.

13. California Privacy Rights (CCPA/CPRA)

Your California Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Information Rights

  • • Know what personal information we collect
  • • Know how we use and share your information
  • • Access your personal information
  • • Request deletion of your information

Control Rights

  • • Opt out of sale or sharing of data
  • • Limit use of sensitive personal information
  • • Correct inaccurate personal information
  • • Non-discrimination for exercising rights

California Data Disclosures

In the past 12 months, we have collected and disclosed the following categories of personal information:

CategoryCollectedBusiness PurposeThird Parties
IdentifiersYesService provisionService providers
Commercial informationYesTransaction processingPayment processors
Internet activityYesAnalytics, improvementAnalytics providers

No Sale of Personal Information: We do not sell personal information as traditionally defined. Any data sharing is for business purposes with appropriate safeguards.

14. GDPR Rights (EU Residents)

Your EU Rights

If you are located in the European Union, you have specific rights under the General Data Protection Regulation (GDPR):

Core Rights

  • • Right to be informed about data processing
  • • Right of access to your personal data
  • • Right to rectification of inaccurate data
  • • Right to erasure ("right to be forgotten")

Additional Rights

  • • Right to restrict processing
  • • Right to data portability
  • • Right to object to processing
  • • Rights related to automated decision-making

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have processed your personal data unlawfully. You can find your local authority at:

https://edpb.europa.eu/about-edpb/about-edpb/members_en

15. Policy Updates

How We Update This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you of material changes via email (if you have an account)
  • Post prominent notices on our website for significant changes
  • Obtain fresh consent where required by applicable law

What Constitutes a Material Change

We consider the following to be material changes requiring notice:

  • Changes to the categories of personal information we collect
  • New purposes for processing your information
  • Changes to data sharing or disclosure practices
  • Modifications to your rights or how to exercise them
  • Changes to our legal basis for processing

Stay Informed: We encourage you to review this Privacy Policy periodically to stay informed about our data practices and your privacy rights.

16. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

A1D AI Privacy Team

  • Privacy Officer:
    [email protected]
  • Data Protection Officer (EU):
    [email protected]
  • General Support:
    [email protected]
  • Mailing Address:
    AIGC Hacker House LLC
    Attn: Privacy Team
    1600 Bryant St, #411447
    San Francisco, CA 94141
    United States
  • Privacy Request Portal:
    https://a1d.ai/privacy-request

Response Commitment: We will acknowledge receipt of your privacy request within 48 hours and provide a substantive response within 30 days (or as required by applicable law).

Privacy Compliance Notice

This Privacy Policy is designed to comply with major international privacy regulations including GDPR (EU), CCPA/CPRA (California), LGPD (Brazil), PIPEDA (Canada), and other applicable privacy laws. It incorporates best practices for AI service providers and includes comprehensive provisions for data protection, user rights, and international data transfers.

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